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Powering innovation through collaboration.

Friday, November 19th, 2010

Here at Jama, we have a strong corporate philosophy that is present in really everything we do.  It is built on a focus around how to enable company-wide collaboration between all of our teams and with our customers, too.  We summarize it by saying that ”the smartest person in the room is all of us.”

After doing a bit of research, it appears we are not alone in our thought process that collaboration is the key to successful innovation.  In an article written by JC Spender and Bruce Strong for The Wall Street Journal, the idea of internal innovation communities is dissected.

The motive behind this style of innovation is to tap into the collective genius of your employees – “the people who daily fight the company’s battles, who serve the customers, explore new markets and fend off the competition.”

Companies such as Best Buy, Co., Honda Motor Co., Supervalu Inc., and Eisai Co. have implemented the technique of tapping their employees for ideas and creating structured teams that meet on-site and remotely in order to develop new ideas while combining a variety of viewpoints from upper management to bottom-level workers.  This mix of “power levels” is key because without a link to the top, new concepts never expand beyond the idea phase.  This causes a drop in motivation because the efforts are not recognized and time is being wasted.

A final aspect to consider when instigating innovation through collaboration is to put metrics in place to gauge results.  Programs must prove to be effective or approval will be pulled, as they should be if the time is not effectively utilized.  Supervalu reported that 22 of 29 projects that they implemented through their innovation communities have been completed so far.  These results have shown real and significant value for the company.

Collaboration comes in a variety of forms, but the general consensus around the methodology is that the collective genius of an organization or group is going to yield stronger results than any one individual mind.  Here at Jama, we are constantly collaborating around innovation regarding our customers, our product and as a collective unit that needs to operate efficiently day after day.  For us, we have seen so much added value that we can’t imagine a world without collaboration.  Can you?

2010 Bike Commute Challenge results recap.

Tuesday, October 12th, 2010

The results are in for the 2010 Bike Commute Challenge! Sponsored each year by the Bicycle Transportation Alliance in the state of Oregon, thousands of riders take to the road for their daily commutes and log their miles online.  This year again proved to be one for the record books with participation at an all time high.  Here is a quick snapshot:

Participating workplaces:  1283
Participating riders:  10,833
Miles biked:  1,166,247

As a bike-friendly company, we gladly took on the challenge. We placed 78th this year in our division, with a 26.4% commute percentage.  At Jama, participation from last year increased by 800% — helping us achieve 1,340 miles for the month of September through 109 total commutes.  These incredible results were achieved even after going one woman down on Day 2 due to a broken shoulder (not biking related!), but the team held it together and kept morale high to finish the month strong.

The Jamians are planning to continue to commute by bike even though the friendly competition with local rivals has ended, but we enjoyed participating in the wonderful Bike Commute Challenge this year.

For more information on how to sign up your office next year, visit http://bikecommutechallenge.com

Open innovation-the classic book that defines the movement.

Friday, September 24th, 2010

On a recent trip to Hawaii, I packed a copy of Open Innovation: The New Imperative for Creating and Profiting from Technology by Henry Chesbrough.  As a recent college grad, I am making the transition from classroom to workplace and it’s been a journey seeing these concepts I’ve learned in theory, be put into practice.  For you seasoned vets of innovation, I hope to provide a fresh perspective on this proven theory and for those of you newer to the scene, I hope this serves as a proper introduction.

The book focuses on explaining the need to “innovate innovation” so companies don’t become stagnant in their R&D efforts.  The traditional approach companies have used in the past encompasses the “Closed Innovation Paradigm”.  Idea tanks (aka R&D departments) generated ideas, quickly narrow down the list and very few new ideas ever reach development – this entire process happening internally.

Companies like Xerox and Procter & Gamble began to realize that this approach was no longer working because many ideas that were generated in their labs required a unique business model in order to be successful, but these large organization were not able to accommodate this.  Rather than throwing those powerful ideas into their graves, Xerox, for example, started the Xerox Palo Alto Research Center (PARC), an incubator for new ideas that could be nurtured and grow into strong concepts with their own business models.  “We need to be innovative in the area of innovation itself,” said Director Emeritus at PARC, John Seely Brown.  Thus began the “Open Innovation Paradigm” in practice today.

PARC was the nesting ground for companies such as 3Com and Adobe, who’s founders began at Xerox and had ideas they were allowed to pursue independently within the Research Center.  During Managing Innovation and Change, a class I took at the University of Portland, and an entrepreneurial program I participated in, I became familiar with Intel Capital.  This division of Intel acts as a venture capitalist firm that funds technical start-ups, and later on Intel can acquire these companies or allow them to remain independent.  When I first heard of this concept I thought it made total sense, and I wanted to learn more about the theory and how it was put into practice.

The theory behind this method of open innovation is that it is more efficient to seed these small companies with funds and let them take their own paths rather than trying to develop these types of technologies from the ground up in their own R&D departments.  Also, sometimes a technology that is developed is not an area that will directly benefit products at their parent company.  However, there are often times opportunities for these products in new or emerging markets.  Although the technologies might not be executed within the parent company, licensing or selling the technology can bring significant revenue and payback for an organization who funded the exploration and development of these ideas/technologies.

Between 1998 and 2000, venture capital funding increased from $700 million to $80 billion in the Unites States (Harvard Business School Press, 2001).  This allowed for an increased flow of ideas in AND out of companies.  This collaborative approach to product development really spurred the development of new markets and companies began leveraging external resources (e.g. they could buy a newly developed technology rather than having to develop it on their own) to build better products faster than ever before.

Ten years later this approach to open innovation is gaining even more traction.  The traditional approach relying on internal R&D simply won’t cut it anymore.  There are too many great ideas to capitalize on, and when companies get trapped in the internal funnel of tunneling idea generation, their innovation is stifled.  By maintaining a porous development process, allowing ideas to flow in and out, companies are more profitable while also boosting innovation across industries.  Winner: Open Innovation.

Picture source: Henry William Chesbrough (2006) “Open Innovation: The New Imperative for Creating and Profiting from Technology

5 quick tips for scaling Agile beyond the development team.

Friday, September 10th, 2010

Agile is thought to have its origins with developers who began using the methodology on their own, branching away from the more traditional waterfall approach organizations had practiced for ages.  As the process begins to mature and gain traction outside of Dev Team Land, here are some tips for successful expansion and adoption into other parts of your organization.

  1. Respect the culture of an organization – Map company goals and principles in Agile styles that will fit your culture.  Do not force Agile on your organization or there is likely to be resistance to the change as people do not understand it.  Educate your audience – the easier you make the methodology to adapt, the better received it is going to be.
  2. Include HR, IT and system admins – One must be mindful of regulations governing all aspects of a company, but good news is Agile can be adopted to comply with all of these.  Keep the big picture in mind when mapping your strategy because all of the different pieces must work together in order to be successful.
  3. Executives & management need to be on board – They like to see what is happening and keep up to date about information – as they should!  There are great ways to run reports around Agile activities to provide insight and keep your executives assured projects are on track, even without a rigid waterfall methodology in place.
  4. Start with small projects (30-90 days) – Show executives it works and build confidence in the Agile approach.  When the small project is complete, you will have learned how to refine and customize your Agile methodology towards your company’s unique environment.
  5. Expect setbacks as you expand –  After you tackle a small project with your Agile approach, expect there to be setbacks as you expand into more complex projects with teams that are geographically separated around the world.  In order to be successful, teams must continue to refine their process and move forward.  Don’t give up – I think I can, I think I can…and you will!

We compiled this list with help from the Agile2010 Conference and CIO.com guest columnist Michael Hugos, author of Business Agility: Sustainable Prosperity in a Relentlessly Competitive World.


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Portland, Oregon 97209
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