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Posts Tagged ‘Customers’

Product innovation spotlight: Stonesoft uses Contour to effectively manage the releases of its award-winning security software.

Monday, June 1st, 2009

Stonesoft Corporation (NASDAQ OMX: SFT1V), a leading provider of integrated network security solutions, knows a thing or two about enterprise software.  Its award-winning solution, StoneGate, provides its customers a powerful, flexible and cost-effective way to protect the information flow of large, distributed organizations.

When Stonesoft recently chose Jama Contour, these same 3 characteristics of power, flexibility and immediate ROI were key criteria Stonesoft valued in its thorough evaluation process of several requirements management solutions.

“We chose Contour after looking at the competitors. The traditional tools seem to be stuck with old client-server technology and look too complex.”
- Ville Hamalainen, director of R&D, Stonesoft Corporation, Finland

Founded on the vision of bringing simplicity and tangible business value to security solutions for businesses, Stonesoft is a global organization with corporate headquarters in Helsinki, Finland and Americas headquarters in Atlanta, Georgia, with offices throughout Europe, Asia and the Americas.  The StoneGate product family unifies firewall, VPN, IPS and SSL VPN; blending network security, end-to-end availability and load balancing into a unified and centrally managed system.

At Jama, we’re excited to be working the talented crew at Stonesoft and recently we had the opportunity to speak with Ville Hamalainen, the director of R&D, and ask him a few questions about Stonesoft’s product development process and their reasons for selecting Contour.

What are the goals of the projects you’re managing within Contour?  Tell us a little bit about the products your team is building.

We are using Contour to manage the development of our StoneGate product family:  Firewall/VPN and VPN client, IPS, SSL VPN and our Management Center software products.  For more details on Stonesoft’s products, click on the image.

How large are your projects in terms of the number of requirements involved?

We manage each new release of StoneGate as a project within Contour.  Each release project has about 20 features for the whole StoneGate product family, and each of these new features contains on average 25+ requirements and other related items.  So we’re looking at 500+ requirements in total for each project under management.

What development process do you use?

We use an iterative process, quite close to the Unified Process.  We produce about 5 increments every project round and the duration is about 9 months.  From a traceability standpoint, we start by defining the features and then we create related downstream items for functional requirements, design mock-ups and user scenarios. And, we map these to our release schedule within Contour.

What’s nice is that we recently leveraged Jama’s professional services team to help customize Contour to fit our process and configure an enhanced release management view that we needed.  This engagement only took a few months and we now have a better way to see everything related to the features within a planned release.

What’s the biggest challenge you and your team face in managing this process?

Communication with our product development teams around the world in Sophia Antipolis, France, Helsinki, Finland and Atlanta, Georgia.  I think it’s a challenge many global teams face, but Contour helps because it now enables us to keep everyone in sync and aligned on building the right set of features for each new release of our products.

Why did you choose Contour?  How will Jama help you be more successful?

We chose Contour after looking at the competitors.  The traditional tools seem to be stuck with old client-server technology and look too complex.  In our assessment, we found Contour to be the most cost-effective and collaborative tool for requirements management on the market today.

What were you using before Contour to manage requirements?

We used Microsoft Word documents stored to Lotus Notes.

Bonus Question:  What’s your favorite band of all time?

That’s a tough one.  I’d have to say Queen or The Beatles.  I also like Rage against the Machine, but of all time… I’d have to say The Beatles.

The Beatles, a respectable choice.  Thanks Ville for the insights.  For more information about Stonesoft, visit www.stonesoft.com

To discover for yourself why innovative companies like Stonesoft are choosing Contour as an easier, more collaborative solution for requirements management, request a free trial.  Product development is complex enough, the software you use to manage it shouldn’t be.  Enjoy the journey.

Product innovation spotlight: d&b audiotechnik enjoys the sweet sounds of success.

Tuesday, April 28th, 2009

Next time you’re at a live concert, a theater performance or a sports arena being blown away by the sound system, stop for a moment to notice the speakers.  There’s a good chance you’re experiencing the quality of a d&b audiotechnik system.

d&b audio: The Who, Oberhausen, 2007

d&b speakers

From its first facilities in a garage in the German village of Korb to a global company now with offices and partners across 5 continents,  d&b has been designing and manufacturing premium loudspeaker systems since 1981.  There’s a skill in producing high quality sound in an auditorium and designing a sound system that creates the illusion that there is no amplification; that the sound is originating from the performers on stage or in the orchestra.  With d&b, they bring this illusion to reality.

From the Tamba Symphony Hall in Japan to the Badminton Theatre in Athens, to Disneyland, sports venues and modern hotels like the Omm Hotel in Barcelona, d&b has been providing extraordinary sound through their innovative speakers to people all around the world.

d&b gallery

At Jama, we’re excited to welcome d&b to our customer community.  Recently we had the opportunity to speak with Claus Renftle, a development manager at d&b and ask him a few questions about their requirements management process and reasons for selecting Contour.

What are the goals of the products you’re managing within Contour?  Tell us a little bit about what your team is building.

The goal of our product is to spread good acoustic sound over the enthusiastic audience, for the background on d&b’s approach, see democracyforlisteners.com for more information.

The first product being managed within Contour is our next generation audio power controller-amplifier.  It’s a typical embedded system of medium to large complexity which involving several microcontrollers and signal processors, a graphics display, network interfaces and of course a lot of power electronics.

What development process do you use?

For the complete unit including software, hardware and system you might describe our process as a combination of V-model with smaller iterative loops.

What’s the biggest challenge you and your team face in managing requirements?

  • Collecting all the relevant data, specifications (technical requirements), needs (user requirements) into one data system
  • Setting up a data structure that keeps all the data in a way that we can easily export or get out of the system whenever we need
  • Changing from an unstructured “everybody writes down what and how he likes” mode to a consistent “every existing item of information has to be structured and handled in a given way” mode.

Why did you choose Contour?  How will Jama help you be more successful?

There’s 5 things we were drawn to:

  • High flexibility.  No specialized software exclusive just to software development, so we could manage both hardware and software requirements in Contour.
  • Transparent functionality.  No legacy confusions to worry about; Contour provides a complete overall package for us.
  • Modern technology.  Contour seems well built and serviced, including documentation, forums, etc.
  • Rapid development.  There seems to be a strong development path mapped out with Contour.
  • Value.  Acceptable price and low administration costs.

What were you using before Contour to manage requirements?

Wiki, text files and sometimes just pieces of paper.

Bonus question:  What’s your favorite band of all time?

Queen.

A respectable choice for someone who obviously knows a good sound when he hears it.  For fun, you can check-out d&b’s own musical collaboration entitled “Transformer“.  Enjoy the music.  And, enjoy the collaborative approach to requirements management with Contour.

Customer Spotlight: GrapeCity uses Contour to deliver great software to its clients.

Tuesday, November 25th, 2008

GrapeCity, an award-winning software development firm, offers a variety of services to help its clients develop new products and achieve their business goals.  GrapeCity’s client list includes global brands such as Microsoft, Accenture, Sony, Procter & Gamble, Intel, Mitsubishi, AT&T and Johnson & Johnson.  

GrapeCity specializes in two kinds of projects. First, they work with companies that have ideas for new applications, but have not had a chance to thoroughly define their vision and requirements. Through GrapeCity’s standard processes and iterative development models, GrapeCity helps its clients develop new products that meet their vision.

Second, they proudly work with what they call “burn victims”, organizations that have experienced the pain of previous project failures.   And, can’t we all relate to that?

Usually these failures result from poor processes, a lack of understanding of the vision of the product, or too much emphasis placed on technical coding.  In these cases, GrapeCity reviews the status of projects, pinpoints the causes of failure, and provides remedies to rescue projects hanging on the edge and bring them to successful completion.

With offices around the world, GrapeCity chose Contour because it needed a powerful solution that was Web-based and easily adopted by team members working in different offices, time zones and countries.

GrapeCity now uses Contour to manage the requirements of all their development projects.   With Contour, the learning curve for new users is very fast – in just a few hours of training, they are ready to go.

“In today’s day and age, teams are geographically distributed all over the world. There is a clear need for a requirements management tool that has a rich yet lightweight client that users can use to collaborate. Jama clearly gets it. They understand how a requirements tool should work, ” says, Devinder Singh Josan, Vice President of Engineering at GrapeCity.  Learn more about GrapeCity’s products & services >

Want more info on Contour?

Watch the guided tour video to see how fast, easy and effective Web-based requirements management can be.

Meet the new members of the Jama community.

Tuesday, March 11th, 2008

Jama’s “You try. We give.” program.  Meet the Kiva loan recipients.

- Tiv Socheat – mother of 2 and chicken farmer in Cambodia
- Elida Angelica Ruiz Cardenas – mother and fish retailer in Peru
- Eliseo Canales – pineapple and dragon fruit farmer in Nicaragua
- Rosemary Rushagara – mother of 4, caretaker of orphaned kids from HIV and store owner in Tanzania
- Nguyen Thi Ngat -daycare provider and educator in Vietnam

"You try. We give." program

and several others…

Who are they? They aren’t customers, employees or partners. They are the first of the Kiva.org loan recipients that we’ve sponsored through our “You try. We give.” program.

What started out as a small idea during a team meeting in February has blossomed into an ongoing program that reflects our corporate values and commitment to giving back on behalf of our customers, partners and other members of our community. For every customer that trials Contour, our collaborative requirements management software, we set aside marketing dollars to donate for loans that help Kiva.org recipients improve their own communities.

We chose Kiva.org because they embody a few fundamental principles that we share:

1. a belief that the entrepreneurial spirit lives in everyone
2. thousands of micro-actions that create a cumulative macro-effect
3. taking a collaborative, Web-based approach to solving a problem
4. an open, global community of people working together for greater success

View our lender page on Kiva: http://kiva.org/lender/jamasoftware

We’re still a young company with limited funds, so as we grow, this program will grow too. We look forward to introducing the new Kiva recipients each quarter. Thanks for showing your support by evaluating Contour and enabling us to help more companies succeed with requirements management.


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