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Posts Tagged ‘case study’

Customer Spotlight: GrapeCity uses Contour to deliver great software to its clients.

Tuesday, November 25th, 2008

GrapeCity, an award-winning software development firm, offers a variety of services to help its clients develop new products and achieve their business goals.  GrapeCity’s client list includes global brands such as Microsoft, Accenture, Sony, Procter & Gamble, Intel, Mitsubishi, AT&T and Johnson & Johnson.  

GrapeCity specializes in two kinds of projects. First, they work with companies that have ideas for new applications, but have not had a chance to thoroughly define their vision and requirements. Through GrapeCity’s standard processes and iterative development models, GrapeCity helps its clients develop new products that meet their vision.

Second, they proudly work with what they call “burn victims”, organizations that have experienced the pain of previous project failures.   And, can’t we all relate to that?

Usually these failures result from poor processes, a lack of understanding of the vision of the product, or too much emphasis placed on technical coding.  In these cases, GrapeCity reviews the status of projects, pinpoints the causes of failure, and provides remedies to rescue projects hanging on the edge and bring them to successful completion.

With offices around the world, GrapeCity chose Contour because it needed a powerful solution that was Web-based and easily adopted by team members working in different offices, time zones and countries.

GrapeCity now uses Contour to manage the requirements of all their development projects.   With Contour, the learning curve for new users is very fast – in just a few hours of training, they are ready to go.

“In today’s day and age, teams are geographically distributed all over the world. There is a clear need for a requirements management tool that has a rich yet lightweight client that users can use to collaborate. Jama clearly gets it. They understand how a requirements tool should work, ” says, Devinder Singh Josan, Vice President of Engineering at GrapeCity.  Learn more about GrapeCity’s products & services >

Want more info on Contour?

Watch the guided tour video to see how fast, easy and effective Web-based requirements management can be.


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