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May 10th, 2012 by Jonathan

How to Align Agile Development with Business Priorities

Join us next Wednesday - May 16, 2012 – for our new webinar on Agile Planning.

What you’ll learn: Businesses choose Agile to speed time to market of their products and stay nimble and responsive to constantly changing customer needs. As development cycles accelerate, it is more important than ever for project teams to ensure development activities align with business priorities. The challenge is making sure that everyone has a shared vision of what is being built and why throughout the development process. Both business and development teams need to be able to collaborate on key decisions affecting the product, schedule or budget at any time.

Join this event and learn key ideals of Agile and challenges faced by Business Analysts. We’ll focus on what we’ve heard as the top challenges of Agile development, and how to solve them. Questions answered include:

What happens to the requirements?
How do we keep everyone in the loop when not in the same office?
How do we control scope?
How do we know what the development team will deliver at the end of the Sprint?

Register now >


May 2nd, 2012 by Jonathan

Social Traceability with Derwyn Harris

Today, the Sticky ToolLook newsletter from Stickyminds.com featured Jama Contour and conducted a short Q&A with Derwyn Harris, co-founder and senior solutions architect at Jama Software. In the interview he discusses “social traceability” in software development.

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Sticky tool look: Would you give us your definition of “social traceability” as it applies to software development?

Derwyn Harris: Social traceability is a new concept with respect to project or product lifecycles regardless of software, hardware, or other. There are two concepts we hear time and time again from customers looking to improve efficiency and success in their process: collaboration and traceability. Collaboration is the ability for teams to effectively review, approve, and make decisions as part of an on-going process, and traceability connects the artifacts of a project, such as business requirements to technical requirements to test or, in an agile world, epics to stories to test. When we at Jama talk about “social traceability,” we are referring to how collaboration is continually occurring around the different artifacts. If the artifacts are connected through traceability, a solution should leverage that connection not only to show what artifacts are impacted but also to show who is impacted along with the conversations.

If I were a BA working on site with a customer and identified a change, I’d turn to Contour to see the impact of that change and whom it impacts. From there, I could better determine and communicate the scope of the change. Without a solution in place, days or weeks may go by before that information was truly understood.

Stl:What are some tools that can improve that traceability, and how do they help?

DH: That’s a great question because it raises an interesting point. Do we even need tools? The answer is absolutely! We’ve learned that what makes teams successful is their ability to communicate effectively around the project artifacts. Not all teams have the luxury of being a five-person team in a single room with a whiteboard. We’re dealing with complex projects and geographically dispersed teams. True traceability is information tied together for all to see, as compared to being managed separate from the live data. Collaboration should also be inherent in the tool and should utilize the traceability to better understand not only what’s impacted but also who.

Stl:How does social traceability impact our communication and productivity?

DH: In the past decade, we have experienced huge change in the social sphere that has altered how we interact and communicate with each other. This evolution in communication has been a bit slower to take hold in business process and project management. The main reason for this is that, with respect to building products or managing projects, it’s more than just collaboration. Projects need clear decisions and a broader view of how information is connected. I guess one why to think about it is that “social,” in and of itself, is very much about the moment, while a project is much more of a living entity that requires constant iterations and the ability to see the whole as well as the focused. Social traceability provides this holistic view across project information, teams, and time to better communicate and thus improve productivity through better efficiency and visibility.

Stl:What are some current traceability challenges, and how do you approach them?

DH: The biggest problem I see is that teams and organizations simply don’t track traceability. Those that do typically use a separate Excel sheet to manage how artifacts are linked, but the effort it takes to ensure this is accurate and up to date is huge, and it’s actual effectiveness is questionable because it lacks visibility.

Traceability is a problem for the entire team and not just a business analyst or project manager. I had someone ask me once on a demo “Who manages the traceability?” My response was that it’s the responsibility of the entire team. Traceability is managed throughout the lifecycle as we move downstream or upstream. Business analysts work on distilling the requirements or stories from a stakeholder’s requests, and QA works on creating test cases based on the upstream artifacts entered by the business analysts. This is why traceability needs to be considered a social solution. It’s about connecting the people together along with what they are working on in a natural flow that doesn’t burden one person but rather makes the entire team work more efficiently.

Derwyn invites you to send him your comments and questions about social traceability.


May 2nd, 2012 by Emily

TEDx Portland: No project is too daring if you’re passionate about it.

On April 21, a few of us attended the Portland TEDx session, which brought in speakers like Hideshi Hamaguchi, Sahar Alnouri, and David Terry. Per the typical TED: Ideas worth spreading format, each speaker was given about 12 minutes to talk about this year’s topic: uncharted territory. Topics ranged from innovative design philosophies in architecture, restorative ecological programs, strategy & idea concepting, and the invisible world of microorganisms. During the event, we saw 14 live talks – along with a few ted.com favorites. Here’s a little bit of what we heard:

Photo from Waggener Edstrom

Finding Portland on Vimeo - No project is too daunting if you’re passionate about it.
Ben Canales and John Waller make up Uncage the Soul Productions, who originally put together Finding Oregon, a 4-minute timelapse video. This video took six months of intense photography (from sleeping in trees to climbing mountains) over 1600 miles of Oregon with over 700 pounds of gear. For TEDx, they spent 5 weeks putting together Finding Portland, timelapse photography of Portland. It took an average of 3.8 hours to make each second of the short film.

Their projects are amazing, and help explain why we love Portland as much as we do. But what was really inspiring about these two was the passion they had for their projects. They said, if there’s something you’re passionate about – dedicate 10,000 hours to it. Make it happen.

“This path is mine.”
David Terry, Director of Strategic Planning at W+K,  is a tough guy. He’s always been an adventurer and athlete, a triple-blackbelt in Kung Fu – and most recently, an avid cyclist.

He begins by wheeling up a bike and a tank of oxygen. He sets both aside as an image of him in biking gear, covered in mud from head to toe, appears onscreen. He explains that when he feels vulnerable, he deals with pain and challenges through athletic activities. “I’ve never been an athlete,” he says, “but I’ve often felt greater by being an athlete.”

A few minutes into his session, David wheels up his bike and says, “this bike is mine – it’s my favorite. But I can’t ride it.” In 2011, David was diagnosed with a lung disease that makes walking up stairs, lifting his kids, or giving a presentation difficult. He can’t ride his bike. He can’t run. He’s been dealt the biggest challenge of his life, and he can’t process it the way he’s used to. And what’s worse, it’s undiagnosable. Over the last year, David’s been trying to work out what his disease is and means for him. What he’s learned? Knowing, not knowing, it doesn’t matter [Kung fu lesson coming...]. It’s his path. We each have our own, and we have to own it – take what comes and grow from it.

Drive creativity.
Hideshi Hamaguchi, Director of Strategy for Ziba, concepted the world’s first USB flash drive. He’s a leader in creative concept development, building strategy, and decision management. He explained, as we try to concept ideas, we always try to think outside the box (or chart). We have too much freedom and chaos. Instead, Hideshi suggests putting together “structured chaos.” Think about the way people currently perceive what you’re trying to improve. Determine the bias that exists. Why do people see something a particular way? What’s the purpose? What are they trying to achieve? Then, break the bias. Think about how to do that in a new way – simplifying what already exists – doing it a new, better way that’s more efficient, effective, or achieves the goal.

A unit of evil costs two units of good.
Joe Whitworth is president of the Freshwater Trust. During his presentation, he explained that with our current method of environmental reform, we can never catch up to the devastation we create. There’s too much bureaucracy in the way. We need a new method that leverages today’s technology and creates a better relationship with the economy to make gains on environmental reform and not just hold the line. Today, environmental reform conflicts with the economy – it’s expensive, and it can prohibit big business. As he says, “the economy doesn’t understand the environment, and the environment doesn’t understand the economy.” Joe talked about Oregon’s response to solving freshwater problems, and shows President Obama’s response: Obama: Medford Has The Right Idea | ecotrope.opb.org [this link is to Obama's speech in text, video is linked to article]. It explains how we can think of solutions that work for business, for farmers, and for the environment (in this case, salmon).

A great ted.com talk on vulnerability: Brené Brown: The power of vulnerability | Video on TED.com

A great ted.com talk on education reform: Ken Robinson says schools kill creativity | Video on TED.com

What’s your favorite Ted talk? Have you attended a conference?


April 25th, 2012 by Jeni

Health Information Exchange – Creating Member Transparency, Collaboration & Socialization

This week Regence received recognition from Forrester Research related to myRegence.com for cracking “the transparency code.”

MyRegence.com has been around since 2005 to support members in searching for doctors, nearby providers, comparison tools, treatment cost estimates, and socializing with other members looking for the same information.

Although Regence isn’t the only payer providing such a platform for member socialization and collaboration, they are the first to receive a full case study review by Forrester who notes myRegence.com has influenced higher member satisfaction, meaningful behavioral change and solid engagement levels from both members and providers—further impacting improved health and reduced cost.

Health Technology Online just issued an article “3 Secrets of Successful HIEs” with the number one critical component being collaboration and buy-in from key stakeholders.  Each on clearly understanding and providing input into the clinical, business, and technical requirements necessary for the HIE and any vendor solution support.  HIEs are built on the premise of strong communication in an environment built on a high level of trust—essential for a successful outcome.



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